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Job Opening details:-
Company Name :- NAVFAC Southwest
Position Name :- Call Center Agent
Company Location :- San Diego, CA
Job Category :- GENERAL
Full Job Description :-
This job is a civilian position and does not require military service (including commission and enlistment)
Responsibilities:
Position is part of a Regional Call Center and will be required to work different shifts on a rotating basis, including overnights, weekends and holidays.
Work involves the receipt and processing of customer service request for maintenance and repair of physical facilities. Customer service requests are received by telephone call and by e-mail.
Access to computer network is required to maintain information or data.
Incumbent may be designated as ALPHA personnel and required to report for duty or held in a duty status to provide support before, during and/or after special emergency situations, such as, but not limited to, destructive weather, disasters or periods of an increased security threat. In the unlikely event of a Base closure, the incumbent may be required to travel in support of a temporary Regional Call Center (RCC) to be located in another regional Base.
Position requires valid state driver’s license.
Benefits:
Our health insurance program offers you choice and flexibility to suit individual or family needs with no exclusions for pre-existing conditions, as well as a substantial employer contribution to premiums. Other health benefits include Dental and Vision Insurance programs, Flexible Spending accounts, Long Term Care Insurance and Federal Employees Group Life Insurance Program with no physical required for initial enrollment.
We offer an outstanding three-part Retirement Program encompassing our Federal Employees Retirement System, Thrift Savings Plan – a 401(k) type plan with employer contributions up to 5%, and Social Security benefits.
Additional benefits include paid holidays, sick and vacation leave, alternate work schedules, transportations subsidies and telework may be authorized for eligible positions.
Most of all, as a NAVFAC civilian employee you can serve your nation and support America’s warfighter. If this sounds like an opportunity and benefits you are interested in, please apply!
Requirements for all NAVFAC Positions:
– A US Citizen aged 18 or older at time of hire
– Males registered or exempt from Selective Service www.sss.gov
– Determined suitable for federal employment (process includes a background check and fingerprinting)
– New employees to the Department of the Navy will need to pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
Job Type: Full-time
Pay: $45,345.00 – $58,949.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Schedule:
Monday to Friday
License/Certification:
Driver’s License (Required)
Work Location: Multiple Locations
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