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Job Opening details:-
Company Name :- Optima, Inc.
Position Name :- Assistant Property Manager – Optima Lakeview
Company Location :- Chicago, IL
Job Category :- GENERAL
Full Job Description :-
As Assistant Property Manager at Optima, you are one of the leaders of the property management team. In this role you will focuses on delivering 5-star service through resident customer service, managing operations, and communications. You will have the opportunity to lead a team, grow your real estate knowledge, create and implement innovative ideas, and deliver extraordinary customer service.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.
What You’ll Do
Process leases and all required documentation from move-in to move-out to ensure all records are complete and accurate.
Receive and post all payments in Yardi Voyager to insure accurate financial records are maintained at all times.
Issue property notices timely to delinquent residents and work with our attorney to secure timely evictions when necessary.
Prosecute collections to maximize revenue from delinquent accounts.
Monitor resident insurance certificates to ensure all residents are in compliance with applicable requirements.
Process and code all invoices related to property operations and maintenance.
Maintain open communication with the Property Manager and Maintenance Supervisor.
Receive telephone calls, emails and in-person visits from residents, prospects and vendors/suppliers.
Create, enter data for and manage Yardi reports, serving as the on-site team’s Yardi resource.
Assist in managing the community’s budget by making sound fiscal decisions to increase the net operating income of the community.
Deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention.
Lead the move-in process making it seamless for our residents and create a powerful and positive first impression in their new home.
Take ownership of your community by continuously walking, monitoring and correcting issues that are identified, either yourself or with your team.
Contribute to cleanliness and curb appeal of the community on an ongoing basis by physically inspecting the community and reporting any service needs to Maintenance. Inspect move-outs and vacancies, when requested.
Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
Assist in ensuring that all Optima policies and procedures are being followed.
Contribute ideas to property manager for marketing community and improving resident satisfaction.
What You’ll Need
Must have a high school diploma or equivalent. A college degree is also favorable.
2-3 years of on-site property business management experience (luxury apartment community experience preferred).
Experience maintaining accounting reports.
Must have experience in Yardi Voyager7 and either Rent Café Site Manager, Procure to Pay or Pay Scale, as well as Microsoft Office Suite.
General office and bookkeeping skills
What Will Set Your Apart
A competitive spirit
High-energy
Customer-service driven
Warm, friendly and service-oriented philosophy
High degree of flexibility and tolerance for change
Superior written and verbal communications skills
Organized and detail-oriented
Effective at setting priorities/managing competing demands
Aptitude to work both independently and as a team member
Benefits and Perks
Salary range: $60- $70K plus bonuses and commissions
Competitive benefits and great perks make a huge difference; we get that, so you’ll get them too. At Optima, we believe they should be meaningful and a part of what makes us great!
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
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