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[New Job Vacancy] Billing/Collections Lead job in 3M, (San Antonio, TX) – Jobs in San Antonio, TX

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Job Opening details:-
Company Name :-
3M
Position Name :-
Billing/Collections Lead
Company Location :-
San Antonio, TX
Job Category :- GENERAL

Full Job Description :-
Job Description:

Job Title:
Billing/Collections Lead

Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.

“At 3M, thanks to our culture where people feel like they belong, can grow and are appreciated, we are more than the sum of our parts. Our different perspectives and experiences help us solve some of the world’s toughest challenges together.” – Zoe Dickson, executive vice president and chief Human Resources officer at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You’ll Make in this Role
As a Billing/Collections Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Provide backup assistance regarding process and procedures
Complete work with a positive attitude geared to resolution of accounts and issues
Assist with problem resolution and ensure work is performed accurately, and in accordance with department Standard Operating Procedures, HIPAA, and regulatory guidelines
Provide CSR/Supervisor with input and assistance to maintain established performance goals
Identify and assist with programs designed to increase morale, job satisfaction and performance.
Manage the Recert Billing Box to ensure all escalated tasks and internal/external customer issues; research problem situations are addressed
Monitor key reports to prioritize accounts, complete reviews, and take required actions to ensure timely document collection
Monitors error trends, and reviews and coach CSRs
Identify opportunities for improvement and recommend potential options for changes
Training and mentoring of new hires.
Function as the “go to” lead person for the assigned region

Your Skills and Expertise
To set you up for success in this role from day one, 3M is looking for candidates who must have (at a minimum) the following qualifications:

High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution
Two (2) years of Customer Service experience

Additional qualifications that could help you succeed even further in this role include:

Experience with Microsoft Office applications including Word, Excel and Outlook
Demonstrated ability to interact with all employees and external business contacts while conveying a positive, service-oriented attitude.
Demonstrated problem-solving skills

Travel : N/A
Relocation Assistance: Is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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About the Author

Harold Miller

John Miller: John, a seasoned business journalist, offers analytical insights on business strategy and corporate governance. His posts are a trusted resource for executives and business students alike.

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